shipments

(last update on 01.01.2023)

At the end of the payment procedures, the order will be processed by the system. Once made, the garment will be delivered directly to the address provided by the customer.

Our products have a production time varying from 3-4 weeks depending on the customizations requested, the availability of raw materials and events not under the direct control of Bergianti & Pagliani. In any case, delivery times cannot be guaranteed. The times necessary to receive the goods are reported at the time of choosing the product and related customizations. Any delays not known at the time of order confirmation are always communicated.

 

Bergianti & Pagliani ships to Europe within 30 days of Order Confirmation* via express courier to the address indicated by the Customer at the time of completing the order.

After sending the order, the customer will receive an email with the name of the courier who took charge of the shipment and instructions for checking online tracking; it will then be possible to track the shipment via the indicated courier's website.

From the moment of shipment, delivery will take place in:

-24/48 hours for shipments within Italian territory (for Basilicata, Campania, Calabria, Puglia and islands, delivery may require an additional day);

-3/5 working days for shipments outside Italian territory.

Working days are Monday to Friday.

* There may be delays during national holidays. Any change in delivery times will be communicated via email.

 

If the order has not been delivered within the expected time or for any need contact us, we will always be available for any need.